At HypeMirrors, we move fast to get your order into your hands. Because our system is designed to process and ship orders promptly, there is a very limited window to make any changes or cancellations.

Table of Contents

• Cancellation Policy
• Order Changes (Address, Size, or Style)
• If You Missed the Cancellation Window
• Refused Deliveries
• Contact Us

Cancellation Policy

If you change your mind, you have strictly 2 hours from the time you placed your order to request a cancellation.

• How to Cancel: Email us immediately at Support@hypemirrors.com with the subject line: URGENT: CANCEL ORDER #[Your order number].
• After 2 Hours: Once the 2-hour window has passed, your order is automatically sent to our fulfillment center and enters the processing phase. At this point, the order cannot be cancelled.
• Refunds on Cancellations: If your cancellation is confirmed within the 2-hour window, we will issue a full refund to your original payment method immediately.

Order Changes (Address, Size, or Style)

To ensure accuracy and speed, we are unable to make complex changes to orders once they are placed.

• Address Changes: We can only update your shipping address within the 2-hour window. After that, we are not responsible for packages delivered to an incorrectly entered address.
• Size or Style Changes: We cannot swap items within an order. If you ordered the wrong size or color, request a cancellation within 2 hours and place a new order for the correct item.

If You Missed the Cancellation Window

If it has been more than 2 hours since your purchase, we are unable to stop the shipment. However, you can still return the items once you receive them.

• Please wait for the package to arrive.
• Follow our Returns and Refunds Policy to send the items back within 60 days for a refund.
• Note: Return shipping costs for change of mind or wrong choice are the responsibility of the customer.

Refused Deliveries

If you refuse a delivery as a way to cancel your order, the refund will only be processed once the package is returned to our facility and inspected. Original shipping costs (if any) and return shipping fees incurred by the carrier may be deducted from your refund.

Contact Us

If you need assistance with an order change or cancellation, our support team is ready to help:

• Email: Support@hypemirrors.com
• Company: SNEAKER HUNTER LLC. · EIN 82-2162757
• Address: 376 NE 194th Ln, Miami, FL 33179
• Support Hours: Mon – Fri | 10:00 AM – 6:00 PM (EST)